Creative Dundee

Creative Dundee’s online access & code of conduct

Screenshot taken at one of our weekly Amps Breakfasts.

Whilst having to shift all our events online, the past year have been a great reminder of the importance of keeping people connected together and hosting vital conversations around our ways of working, the impacts creativity has in the city and the ways we’re bringing about change. As a platform championing those who make and cultivate Dundee’s vibrant creative scene, we are passionate about creating accessible and respectful conditions for these conversations to happen.

1. Purpose:

Creative Dundee is committed to creating a culture where equality, diversity and inclusion are prioritised and promoted across all areas of our work. 

We strive to provide an accessible, safe and friendly environment for all, regardless of your background and identity, and we invite all those who participate in our digital events and make comments on our social media to help us create safe and positive experiences for everyone.

Below are our commitments, some guidance to access our digital events, ways to participate and interact with each other, our code of conduct and how to report unacceptable behaviours.

We are continuously seeking feedback from our participants, if you have any suggestions on how to improve the accessibility of our events and programmes, please let us know via email: sam@creativedundee.com.

2. Our Commitments:

We have a zero tolerance for harassment and discriminatory language and behaviour.

We are dedicated to creating and promoting an anti-racism and LGBTQ+ inclusive environment.

We respect that we all communicate in different ways and encourage participants to engage in whatever way they feel comfortable.

We respect everyone’s accessibility and communication needs – we don’t ask them to prove it.

3. Online Access & Participation:

Our digital events are delivered via Zoom, which you can access on your computer, laptop, tablet or mobile phone. If you are new to Zoom, below are a few guidelines to help you get started, and let you know what to expect from our events.

Using Zoom

There are some Zoom Rooms User Guides available online – have a look at this 1 page quick start guide to get familiar with the meetings controls: how to join a meeting, how to turn your microphone and camera on and off, how to share your screen with others, etc – more on these below.

Each event will be held in a separate zoom meeting, you will be emailed a link for the upcoming event that you have signed up for (usually through eventbrite), please simply follow this hyperlink on your computer or mobile to join the event. The email will also include a meeting ID (which is a 11-digit-number) and a passcode (if required) to access the zoom meeting.

When joining a meeting, Zoom will ask you to download the desktop or mobile app, or you can access the meeting from your browser. You also don’t need to create a Zoom account or install the app if you don’t want to. 

Check out how to join a zoom meeting without installing the software – this instruction guide includes information on how to join via your mobile phone with audio conferencing rather than on the platform. To join via mobile conferencing call dial 0131 460 1196 and add the meeting ID and Passcode when prompted. 

When you follow the link to join a zoom meeting, you will enter a waiting room, and the ‘host’ Creative Dundee will let you into the main session. If you have any problems joining us please email our Digital Producer, Sam Gonçalves at sam@creativedundee.com.

Before joining a zoom meeting, we invite you to make sure your internet connection, camera and microphone are in working order to ensure your full and clear participation if you choose to do so. Here are more details on how to control your settings on Zoom.

Viewing option

When you have joined a zoom meeting, you can switch your view options. From a computer or laptop, please choose ‘Speaker View’ during talks or ‘Gallery View’ will work best when we’re talking as a group. If you’re on a mobile, your view defaults to whoever is speaking at that time.

Display Name

Your display name will be visible to everyone in the workshop – you can change this at any time by right clicking and selecting ‘rename’. 

Sound & Video

Our events are mostly set up as ‘meetings’ rather than ‘webinars’. That means each participant will have video and audio enabled – so you’ll all be able to see and hear each other. 

As the host, CreativeDundee will be able to mute everyone during talks, so don’t worry too much about accidentally unmuting yourself! When you’re on mute, you’ll be able to use the ‘chat’ function to type any questions or comments. 

If you’d prefer to have your camera off for some or all of the event, we totally understand – though during breakout sessions, it might be easier to have your video on if you’re able to.

Breakout Rooms

When an event includes breakout sessions, that means you’ll be split up into Zoom breakout rooms, where other participants will be joining you. While you’re in the breakout room, there’s an ‘ask the host’ or ‘ask for help’ button – just press this if you need any assistance.

When the breakout sessions end, another pop-up window will appear giving you a countdown and inviting you back to the main session. You don’t need to press the ‘join back’ button, you will be brought back to the main session automatically at the end of the countdown.

Using Chat

You’ll find the ‘Chat’ option on your Zoom function bar – you can use this to send messages to ‘everyone’ or to specific attendees.

Recordings & Screenshots

We’ll always let you know in advance if an event will be recorded or not, and if the recording will be used for internal or external use. In any case, there will be no recordings of breakout room discussions.

We usually take a few screenshots for social media – when this happens, we’ll warn you first, so you can turn your camera off if you’d like to.

Anything Else

If we experience any technical problems please bear with us, we will endeavour to create a welcoming and enjoyable event for everyone.

4. Joining the Discussion & Interacting with Others:

Creative Dundee exists to encourage, inspire and facilitate the connection and cooperation between those who make and cultivate Dundee’s vibrant creative scene. We are connecting people together – our events, programmes and partnerships are largely participative, and often conversational and/or collaborative.

In the context of our digital events, this translates into inviting our participants to:

Before each event, you’ll be also emailed a detailed agenda to let you know in advance what to expect at the event that you’ve signed up to, such as; 

As we want all participants to feel safe and comfortable to enjoy and contribute to our online events, here are some ways that we have identified how participants can join the discussion online:

The format of our digital events are very informal and relaxed, with regular comfort breaks.

5. Online Code of Conduct:

At our digital events, we hope to hear from as many participants as possible and allow time for respectful interactions, so please make sure to be aware of those around you by not taking over the discussion and making sure we also hear from the quiet people. 

This is simply a guide to make it easier to enrich all of us and the community in which we participate:

6. Unacceptable behaviours and how to report them:

These include, but are not limited to:

If you are subject to or witness unacceptable behaviours, or have any questions, please let us know via private message in the chat box when participating in an online discussion, via Direct Message if it’s happening on our social media platforms, or email: sam@creativedudnee.com.

We will respond as promptly as we can, and all reports will be handled in the strictest confidence.

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