Creative Dundee

Untangling Ideas with Service Design Academy

19th March, 6:00pm at Hapworks

Learn new skills in distilling and communicating your ideas with the Service Design Academy in this workshop for our Amps network.

If you have a project you’d appreciate some thinking time for, or you’d like to expand or refresh your abilities in thinking through and communicating ideas, this workshop is for you!

We’re delighted to have the Service Design Academy hosting a session designed to help folks in our Amps network break down, plan and communicate ideas in a really simple way. This workshop has been developed to support Amps who are thinking of applying for the Community Ideas Fund, but it’s open to anyone who’d like to strengthen their skills in project planning.

This session will prompt participants to think about things like:

The workshop will introduce a set of templates to use for breaking down ideas to consider them from several perspectives – Amps can start at whatever point in the process they’d like depending on whether they already have an idea or haven’t yet fully formed what they want to focus on.

By the end of the workshop you’ll be able to better distil an idea and then clearly share or effectively pitch it to others. In the context of the Community Ideas Fund, it’ll make completing an application and sharing it with Amps much easier!

Tickets are free, limited and available to supporters of our Amps network only. Booking is required, but if you’re unable to join us on the day, we’d be grateful if you could return your ticket so that someone else can attend.

Tue 19 March 2024, 18:00–19:30

Hapworks_00, 7 Castle Street, DD1 3AA

Tickets are free and booking is essential.
This event is for Amps only – become an Amp and come along!
Event hashtag: #AmpsDundee

What to expect

After some time to settle in the space and an introduction to the event, we’ll hear from Connor Finlayson and Kim Anderson from Service Design Academy who are facilitating this workshop. Activities are designed to be flexible and responsive to your needs and how fully (or not!) formed your idea might be.

We invite you to come along with either: a project that you’d like some support in developing; a possible Community Ideas Fund project in mind; or an inkling of an idea that you can use as a starting point. This session is taking place is assist Amps who would like to apply for the Community Ideas Fund, but applying to the fund is not a requirement for coming along – this is open to all Amps!

Everyone can work at their own pace and you’re invited to refill drinks, move bodies and get some fresh air at any time.

Access information

Our venue has step-free access from the street with a double door entrance which is not automatic. The interior is all on one level and open plan with an accessible toilet, and assistance dogs are welcome. Please get in touch if you have any questions.

About the Service Design Academy

Founded in 2017 and based at Gardyne Campus, Dundee & Angus College, the Service Design Academy (SDA) offer unique learning journeys designed to connect service design theory and practical application. They do this through a mixture of workshops, courses, videos, teamwork, mentoring and case studies.

Service design is the process of looking at services we use in our daily lives and finding ways to improve them – particularly for those who use and provide services. This includes things like communication, government/public services, digital processes and health care. Service designers aspire to make services user-friendly and more effective.

Connor Finlayson joined the SDA in 2022, and is interested in promoting service design as an approach that anyone can use to create inclusive and accessible content, services, and experiences that truly work for the people who interact with them. They’ve been part of Creative Dundee’s Amps network since 2017 and were the recipient of 2018’s Community Ideas Fund alongside collaborator Ryan McLeod.

Taking part in design sprints inspired Kim Anderson to learn more about design thinking, which led to her studying a Masters in Design for Business. With 12 years’ experience working in the learning and development sector, Kim has applied a service design approach in developing products and digital platforms for a global audience. She believes that all services should be inclusive and accessible and is proud that this thinking is at the heart of the design approach at the SDA.

Not an Amps supporter yet? As well as opportunities including regular events, your work being profiled on our digital platforms and our Ampersand+ peer-sharing project, part of your Amps subscription goes towards our Community Ideas Fund!

Help us grow the Fund and make Amps more accessible by supporting a Pay It Forward subscription! Your contribution will help someone experiencing cost as a barrier to getting involved.

Thank you for visiting

If you would like to support us in creating even better content, please consider joining or supporting our Amps Community.

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