We work and connect with diverse communities, and know that people within these communities can face barriers that make taking part or carrying out work more difficult, uncomfortable or impossible to do and enjoy. One way to start or continue conversations about how we can better understand and support the needs of people we work with is through an access rider.
Access riders are a document that people can use to detail and share their access needs. This can then be shared with an employer or others to help them understand someone’s requirements and preferences, and provide support to ensure that a person feels comfortable and included.
By inviting people to share their access needs, access riders can remove the necessity for disabled people, people with long-term health conditions, and others who experience barriers to inclusion to repeatedly self-advocate. They can help foster more supportive working relationships and environments, particularly between individuals and organisations. They can also help non-disabled people better understand the importance of making known and meeting individual needs and preferences, and how this can lead to more positive, caring working relationships.
With the guidance of a group of creative practitioners, we’ve developed an access rider template. This is available for anyone to download as a guide to creating their own access rider.
The wording in our template is based on an access rider form that we share directly with people we work with. We’ve rephrased some of the prompts so that they can be used in a more general way.
Our access rider is framed by the Social Model of Disability. As summarised by disability charity Scope, this model says that “people are disabled by barriers in society, not by their impairment or condition… Removing these barriers creates equality and offers disabled people more independence, choice and control.”
When we start working with someone, we’ll send a digital form inviting people to create an access rider and share it with us if they wish to (though they can send an existing document or similar if they prefer). This form also lets people specify who can have access to the information, choose a simple or detailed form to respond to, and clarify whether they want to discuss their access rider with us or not.
The information people choose to share with us in their access rider, and in any related conversation or communication, helps us to be clear, honest and transparent about what we can offer, adjust or not manage in relation to their needs. Inviting people to share an access rider is not to influence our decision on whether we work with them – it’s to help them decide whether they want to and can work with us based on how we can support them. Everything is confidential, and we only keep information until the project they’re working on ends.
Our work around access is ongoing and our learning as a team continues, supported by the organisations and individuals we connect with and who lead the way in building inclusive practices. We hope that sharing this work can influence the start or continuation of similar work in other organisations and sectors that are seeking ways to build their own supportive processes and practices of care.
The idea of access riders – also known as access documents or statements – was originally developed by disabled artists and art workers to help others advocate for equal access to work. The name ‘access rider’ comes from the concept of a rider: a list of requirements that musicians or performers share with a venue that outlines their needs so that the organiser can help make sure they’ll perform at their best.
The use of access riders has been further championed by disabled-led projects and organisations in the creative and cultural sector. This work is part of the wider disability-rights movement, which campaigns for equal rights for disabled people, actively challenging systems and attitudes that – whether knowingly or unknowingly – oppress, exclude and discount disabled people in society.
Disabled people are experts in how we care for and as communities. This expertise has helped other communities understand how to better provide care for those who benefit from adjustments to meet their needs. We all need care, and we can all learn from this work.
Because access needs between different people can be contradictory – an accommodation for one person may become a barrier to another – it’s important to note that there’s no way to describe something as ‘fully accessible’. Access riders can create space to build awareness to help navigate and better support differing needs.
It’s also important to state that not everyone wants, or should be required, to use an access rider. They can act as an invitation or prompt to have conversations about, and deeper consideration of, how making things accessible and inclusive benefits us all – but they are not the only way to do this work.
We developed our access rider with the support of a steering group of creative practitioners in Dundee; freelance artist, facilitator and (trouble)maker, Ink Asher Hemp; and writer and coach, Alice-May Purkiss. We’re incredibly grateful to each person involved for sharing their invaluable insight, generosity and trust when working with us.
The contents of our access rider have also been guided and informed by those who have led the way in centring access and inclusion in creative work. This includes writer Alice Hattrick and artists Leah Clements and Lizzy Rose, who created Access Docs for Artists in 2018. Our process was also shaped through learning from the work of disabled-led organisations, including Unlimited and Birds of Paradise Theatre Company, and artist Romily Alice Walden’s writing for Diversity Arts Culture.
Illustrations: Katriona Gillon